Jobs in Usability

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MIUPA is dedicated to fostering networking and job matches for the user experience community. If you are interested in posting a job, send a brief description in an email to jobs@miupa.org.

Information Architect (Dallas, Texas)

Information Architect

Dallas, Texas

American Heart Association

Candidate will have 3+ years experience as an information architect with strong experience in:

  • Website migrations
  • Website layouts / content management
  • Persona-based Selling
  • Creating user flows
  • Content inventory
  • Building design sitemaps and building personas

Prefer a member of MIAA or organizations / certifications.

Client is moving to a new website and looking to bring in someone to help with content management and creation of a persona-based selling layout of content.

If interested, please contact:

Pamela F Chapman
Senior IT Recruiter
PamelaChapman@technisource.com
Technisource
A Subsidiary of Spherion
3011 Internet Blvd. # 300 Frisco, Texas 75034
Phone: 972/448-7032
Fax: 972/980-6222

Usability Specialist – Compuware Corporation Detroit MI

Responsibilities:

We are looking for a Usability Specialist to design and manage interfaces to help people use applications easily and effectively. This position entails performing user research and analysis, creating interface designs, rendering HTML prototypes, performing usability testing,  As a member of a product development team, you will work closely with developers to satisfy their product and business objectives, and with the software development staffs to convey requirements, understand and work within technical constraints, and optimize the efficiency of design implementations.

Research and analysis:

Work with product managers to develop an understanding of product concepts and business objectives.

Perform contextual user research and customer interviews.

Monitor customer and user feedback as well as market and technology and competitive trends to continually identify opportunities for improvement.

Analyze user, customer, and business needs to define product requirements.

Conduct research to create detailed profiles of product end users (in this case, for software applications).

Interface Design:

Create interface design concepts of product applications, features and enhancements.

Develop design renderings/wireframes defining the user interface form, function, navigation, interaction, and basic screen design.

Develop design comps and graphic elements in various Web formats (e.g., JPEG, GIF, PNG).

Create HTML prototypes which approximate a functional product interface for the purposes of evaluation, customer review and usability testing.

Perform usability analysis and design to ensure ease-of-use for target user populations and accessibility per ADA Section 508 requirements and W3C WAI guidelines.

Design usability tests, draft test scripts, and work with independent test facilitator to arrange for and perform usability testing with target user groups.

Evaluate existing and new product design concepts, prototypes, and products for usability.  This involves knowledge of experimental design, testing ethics, use of video, audio, computer equipment, and specialized software for Usability Labs.

Negotiate designs with development teams, achieving designs that can ultimately be implemented.  This requires strong interpersonal, team building, and facilitation skills.

Maintain, update, and remain current with prototyping tools such as Visual Basic, graphics tools such as Photoshop, and web development tools such as Dreamweaver.

Proficiency with Visio, Omnigraffle, Axure, iRise, Fireworks, Photoshop, Illustrator, Flash

Proficiency with HTML, CSS

Requirements specification

Consult with software and content developers to understand and accommodate technical constraints.

Write detailed functional requirements documentation to convey design elements and interactions to the product development team.

Consult with project team throughout development and rollout to ensure designs are understood, implemented and communicated appropriately.

Qualifications:

A minimum of 2 years experience with UI design and usability evaluation in product development setting.

Comfortable working with development teams.

Understanding of the accepted design practices and technical issues involved in designing user interfaces for MS Windows, Eclipse, Web, Mobile Platforms.

Experience with usability analysis techniques.

Familiar with the current literature and practices in usability.

Degree in information science, Human-Computer Interaction, Human Factors or Cognitive Psychology,

Ability to prototype GUI and web designs using Visual Basic, VISIO, or another package is a plus.

Ability to work in an Agile Development Environment.

A strong portfolio of work – We are looking for high-fidelity annotated wireframes, user flows, site maps, and prototypes for high-visibility projects. Kudos to online portfolios, but PDFs are also accepted.

Experience participating in all aspects of the UCD process from user research to visual design and everything in between.

Excellent oral and written communication and presentation skills
A strong team player

Flexibility

Overview:

Compuware Corporation makes IT rock around the world, helping CIOs optimize IT performance to achieve business goals. Compuware solutions accelerate the development, improve the quality and enhance the performance of critical business systems while enabling CIOs to align and govern the entire IT portfolio, increasing efficiency, cost control and employee productivity throughout the IT organization. Founded in 1973, Compuware serves the world’s leading IT organizations, including more than 92 percent of the Fortune 50 companies. Learn more about Compuware at http://www.compuware.com.

As the leading worldwide provider of Business Service Delivery solutions, our software and professional services improve business results by proactively ensuring user productivity and application performance across the enterprise. The company’s ongoing success depends on our employees–a diverse team of people with a set of key, common attributes. We seek positive, assertive team players who have a strong desire to succeed in a team- and customer-oriented environment.

If interested, send resume and samples to:

Sumanth Muthyala

sumanth.muthyala@compuware.com

Usability Analyst – Detroit Metro Area

Job Description:
Develop user interface wireframe specifications, perform software usability evaluations, and create written recommendations. Support/perform usability tests.

Skills Required:
6+ years overall IT experience that includes:
3+ years experience with wireframe specifications, software usability evaluations.
2+ years focus group facilitation.
2+ years graphic design, CSS, XHTML. 2+ years Web development experience (html/cgi/scripting.
Excellent written and verbal communication skills. Preferred
- Masters Degree in Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics

Skills Preferred:
Applicants should demonstrate a passion for usability and be familiar with multiple authors/principles on the subject.

Education Required:
Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics

Additional Information :
Familiarity with project plans We are looking for degreed usability specialist with formal usability experience. We are not looking for web designers who have applied usability as part of their web design work.

If interested, send resume and contact:

Susan Deutsch

Technical Recruiter

586-649-7656

sdeutsch@fastswitch.com

Fast Switch, Ltd. Is a 13-year-old IT Consulting company with offices in Detroit, MI and Columbus, OH and doing business in almost half the states in the union. We’re a financially strong, privately-held company that is 100% consultant and client focused. You are our most important asset!

We’ve differentiated ourselves by being creative, flexible, and fast. Throw out everything you’ve heard, seen, or felt about every other IT Consulting company. We’re different. Our consultants and clients tell us so, and it’s our great people who make the difference! We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.

Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:

• Medical and Dental (Fast Switch pays 85% of premium)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
• Training
• Education Reimbursement

Plus, we have a lucrative employee referral program and an employee recognition culture.

We have won the Columbus Business First “Fast 50” award 4 times in the last 5 years because of our strong growth which translates into more and better opportunities for our consulting staff members.

If interested, send resume and contact:

Susan Deutsch

Technical Recruiter

586-649-7656

sdeutsch@fastswitch.com

To view all of our open positions, please go to: www.fastswitch.com and navigate to our “Careers” page, or get there directly at: http://tinyurl.com/cmjkmb

You can also follow us on Twitter at: www.twitter.com/fastswitch

And you can become a fan of Fast Switch on Facebook at: http://tinyurl.com/y9y3gdp

User Experience Group Manager

My client in Ann Arbor is the leader in online retail. Arguably, the creator of online retail really! They are seeking a User Experience Group Manager to lead and manage 5 talented IA’s as well as participate in creating UX Designs.

As a manager, you will lead, coach, mentor, participate in sales efforts, be a thought leader and produce initiative deliverables, white papers etc and more.

As a leader of UX, you will lead projects, analyze customers, conduct research, and create strategy and deliverables that execute on that strategy and more.

You have a passion for UX design and experience leading teams as well as being in front of the client and championing the user experience. On a scale of 1-10 in Visio you are an 11, and of course, when you need to go the extra mile to get the job done, it’s a no brainer.

Contact:

Laura Hunter
Vivid Resources
laura.hunter@vividresources.com
office-424-237-2602
cell-559-303-9018
fax-310-919-1801laura.hunter@vividresources.com
www.vividresources.com

Usability Professional, Ford

Develop user interface wireframe specifications, perform software usability evaluations, and create written recommendations. Support/perform usability tests.

Skills Required:

6+ years overall IT experience that includes:

  • 3+ years experience with wireframe specifications, software usability evaluations. 2+ years focus group facilitation.
  • 2+ years graphic design, CSS, XHTML. 2+ years Web development experience (html/cgi/scripting.
  • Excellent written and verbal communication skills.
  • Required – Masters Degree in Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics

Skills Preferred:

Applicants should demonstrate a passion for usability and be familiar with multiple authors/principles on the subject.

Experience Required:

6+ years overall IT experience that includes:

  • 3+ years experience with wireframe specifications, software usability evaluations.
  • 2+ years focus group facilitation. 2+ years graphic design, CSS, XHTML.
  • 2+ years Web development experience (html/cgi/scripting. Excellent written and verbal communication skills.
  • Required – Masters Degree in Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics

Experience Preferred:

Applicants should demonstrate a passion for usability and be familiar with multiple authors/principles on the subject.

Education Required:

Masters Degree together with the strong formal usability experience Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics

Location:


Dearborn, Michigan

Contact


Michael Shaw
Ajilon Consulting
3000 Town Center Drive
Suite 2600 (26th floor)
Southfield, MI 48075
248-447-0241 (office)
mike.shaw@ajilon.com

Graphic Designer with UI experience, Ford

In the field of IT, Graphic Designers apply their expertise in the area of User Interface design. Graphic designers for IT combine graphic design and IT skills to create elements of application user interfaces, as well as to fully design, develop, deploy, and maintain web sites and web applications. Designs must be aesthetically and functionally appropriate per the customer’s requests. Designers may design new visual design elements and/or re-design existing elements, including interface, layout, etc. per customer requirements. Designers work with team members to ensure that the graphics and programming aspects are consistent. Designers must be able to work with other team members . project managers, customers, programmers, and Subject Matter Experts throughout the life cycle of the project. IT Graphic Designer tasks also include the following:

  • Responsible for the creative and final execution of graphic design in user interface development
  • Create intranet, extranet, and application designs for employee, dealer, fleet, and consumer audiences
  • Code dynamic behavior components for web applications using JavaScript and following proper change management processes.
  • Work with Usability team and lab to ensure user needs and usability principles are met
  • Understand and use principles of brand identity and graphic standards

Skills Required:

  • Bachelor’s degree in Fine Arts, Graphic Design, or Communication Design required
  • 6+ Years overall IT experience that will specifically include:
    • 3+ years with web graphics design and user interface development.
    • Strong demonstrated knowledge of how to apply graphical concepts to an internal and external layout in a web environment.
    • Candidates will be required to prepare and bring a portfolio (or list of URLs) to interview.
    • 3+ years experience working with HTML, CSS, and JavaScript. Expert skill level required.
    • 3+ years experience with Adobe Tools (especially Photoshop and Dreamweaver).
  • Candidate must have a strong knowledge of how to apply graphical concepts to an internal and external layout in a web environment as demonstrated in the candidate’s portfolio.
  • Required Skills include Adobe tool suite, AJAX, XHTML, CSS, and JavaScript.
  • Expert level experience with JavaScript is absolutely required. Ability to code object oriented JavaScript to provide for dynamic behavior within the user interface with an understanding of the server behavior relating to AJAX. Coding must follow proper change management, verification, and version control processes. Familiarity with open source JavaScript libraries is a plus.
  • Possess excellent oral and written communication skills, as well as facilitation and presentation skills, and engaging presentation style.
  • Ability to work as a team member, as well as independently, in a changing environment and managing multiple priorities.
  • Ability to establish and maintain cooperative and effective working relationships with application implementation teams, IT project teams, business customers, and end users.
  • Ability to deliver work within deadlines.

Skills Preferred:


SharePoint Desginer experience. Accessibility and/or Usability experience
Experience Required:

Education Required:


Bachelor’s degree in Fine Arts, Graphic Design, or Communication Design required.

Additional Information:


Candidates will be required to prepare and bring a portfolio (or list of URLs) to interview.

Location:


Dearborn, Michigan

Contact


Michael Shaw
Ajilon Consulting
3000 Town Center Drive
Suite 2600 (26th floor)
Southfield, MI 48075
248-447-0241 (office)
mike.shaw@ajilon.com

Human Factors Scientist

Job Description:

Our client, a world leader in the development and design of medical devices with headquarters in
Minneapolis, Minnesota, has retained our firm for recruiting another Human Factors Scientist to a growing team instrumental in developing a “game changing” structural heart device for commercialization in the United States.

This role is for a senior level contributor on an early stage product line with emphasis on consumable product development.  We are seeking a creative, classically trained Human Factors Engineer who will be an integral part of the entire product life cycle. 

With an emphasis on more mechanically (versus software) oriented product design, you’ll have the opportunity to work across the organization and interventional cardiology community to conduct customer and user needs identification and requirements, development of products for intended use, user and workplace profiles and usage scenarios.  Issues relating to FMEA guidelines surrounding
task analysis, user error analysis, usability requirements, specifications and usability testing are all critical components to this role.

Heavy collaboration with mechanical and systems engineering that result in physical models and prototypes and product graphics that provide a clear picture of usability will be utilized directly in clinical study protocols and outcomes analysis in the field. 

Great products don’t come from one person – they come from the collaborative generation of designs, then are tested using established HF guidelines and rigor.

Day to day activities relate directly to ideation, usability testing, usability metrics, along with
other standard design oriented HF principles.

This role is not for the academician or researcher who’s emphasis has been on determining efficacy; rather, on the design of life enhancing and life saving critical products for real people.

Requirements for this role include:

  • Solid understanding of the theories, principles and data associated with human performance
    capabilities and limitations (perceptual, cognitive, motor, bio-mechanical and anthropometric) and the ability to apply this knowledge to the design, definition, evaluation and use of medical device products
  • functions
  • Understanding of clinical/technical applications of cardiovascular products and human anatomy
  • Extensive experience conducting use-related risk management analysis techniques
  • Extensive knowledge of, and experience applying, principles of good ergonomic design
  • Demonstrated ability to integrate creative skills with innovative problem solving techniques
    to develop high quality design concepts.
  • 5-9 years of relevant Human Factors Engineering design and evaluation experience of medical,
    military, aerospace or automotive products and systems.

Contact:
Claudia J. Samuelson
Recruiter
Samuelson Resource Group, Inc.
Office: 612-721-2020
Cell: 612-817-2355
Claudia@samuelsonrg.com

Web Application Developer

Job Description:

  • Responsible for implementation of the presentation tier of complex web applications.
  • Collaborates with the creative team and back-end developers to translate visual designs, user experience flows and content into functional and engaging interfaces for client projects.
  • Contribute to the creative process by determining browser or other client side technology recommendations and guidelines.
  • Develops and tests client side interface implementations and tests these implementations for conformance to creative and development specifications.
  • Expert in site architecture and content management ensuring that the client experience of the final product is truly exceptional.
  • Will be part of (and sometimes help lead) a cross capability team, working with both internal peers and client peers in determining best approaches to visual design and implementation.

Requirements:
3+ yrs overall experience preferred including:

  • 3+ yrs in web development and presentation layer design and coding within a cross disciplinary environment.
  • Bachelor’s degree preferred, or equivalent work experience.

Contact:
Jaime Blossom Benzin
Recruiter
OtterBase, Inc.
T 616-451-2775
jblossom@otterbase.com
www.otterbase.com

User Experience Manager

Primary responsibilities:

Job objective: You will collaborate with Gale’s product/solutions strategists, as well as a variety of stakeholders, to create a new generation of online products that are more valuable because they are more *necessary*: to solve problems critical to success in school and academic settings, as well as in daily life. These product/solutions may be found on the open web and/or sold into Gale’s traditional library markets but will command funding beyond the traditional budget sources because they exceed expectations in supporting users’ needs.


Detailed description and application information at:

gale.com/careers

Research Director, Usability Research & Consulting

Market Strategies International, Livonia, MI, USA. Full-time, permanent position.

Job description
Market Strategies is seeking a Research Director for the Usability Research & Consulting Group. We have 1 opening to be filled, preferably in either Livonia, MI or Portland, OR, although other locations are available. The Research Director is responsible for developing relationships with current clients and prospects to generate new business, grow existing accounts, design and deliver custom research studies and ensure that all deliverables given to clients meet or exceed expectations.

Job qualifications
Responsibilities:

  • Develop business relationships with new and existing clients.
  • Prepare proposals for projects involving high-level research design.
  • Serve as the primary client contact for all project-related issues and oversee project teams.
  • Design research approaches to achieve complex research objectives, applying creativity and innovative thinking as appropriate.
  • Explore and evaluate emerging methodologies for usability research.
  • Manage project budgets to ensure that they meet profitability revenue goals.
  • Moderate research sessions, conduct analysis and write highly useful and usable reports.
    Presents research findings.

Required Qualifications:

  • Bachelor’s degree in human factors-related discipline (cognitive psychology, industrial design/engineering, human-computer interaction, information science, etc.), or combination of education and relevant experience in the field.
  • Minimum 2 years of experience in sales and marketing of usability services or website consulting services, including direct client relationship and account management.
  • Minimum 4 years of designing, conducting and managing customer experience evaluation of website, software or hardware projects including recruiting, questionnaire design, moderating usability test sessions, analysis and reporting of results.
  • Ability to travel to client locations up to 40% of the time, if necessary.
    Strong written and verbal communications skills.

Desired Qualifications:

  • Advanced degree in human factors-related discipline (cognitive psychology, industrial design/engineering, human-computer interaction, information science, etc.).
  • Experience conducting research within one or more of our core industry groups: Communications, Energy, Financial Services, Healthcare and Technology.
  • Experience in selling and/or conducting website analytics reporting services using WebTrends, Omniture, Google Analytics, or similar.
  • Familiarity with quantitative market research services: Brand studies, customer satisfaction modeling, discrete choice/conjoint, market segmentation, or messaging and communications.

How to apply
Interested parties should direct inquiries to Sarah Naasko, Usability Research & Consulting Group Lead, sarah.naasko@marketstrategies.com, 734-837-5446.