Manager User Experience, Redmond WA, Full Time

Bestica, Inc

Imagine you’re invited to take a pre-release peek at the next multi-billion dollar development for the world’s premier software firm. Now imagine that you more than peek, you’re INSIDE, managing, building, fostering the User Experience Team and actually helping to set the vision for ensuring the SOA platform product meets customer and user needs….

Position Description

You’ll update the expectations of user research throughout the product life cycle:

  • Exploratory research including surveys, webcasts and site visits to understand the technical area and ensure product meets CX needs.
  • Partnering with other teams to leave you the opportunity to research the topic in depth.
  • Prioritization research using survey tools to drive customer priorities into the product teams.
  • Validation research through usability tests and baseline studies you plan and conduct. And you’ll influence how the adoption program collects feedback and research to make sure the right measures are being tracked.

You will own the Usability Basic—and yes, you can even stop the rollout if user needs aren’t being met!

That’s precisely the opportunity we want to talk with you about if you have the following profile:

  • 5 years + in User Research activities
  • Leading team of user researchers/usability testers
  • High tech domain, server experience
  • Software focus
  • Advanced degree in Human Computer Interaction, related field, or comparable experience.
  • Strong skills in communication, collaboration, business.
  • Enthusiasm for technology in large enterprises.

Intrigued? This position will be filled ASAP.
A quick call to Carolyn Fullerton will get you into consideration. 210-858-7374.

Carolyn Fullerton
bestica, Inc.
Bridging the IT Talent Gap
210-858-7374 O
[email protected]

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