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Jobs in Usability
User Experience Lead
ITHAKA is searching for a User Experience Lead to join their User Experience Design (UXD) group and work closely with designers, business stakeholders, end users, and technical staff to create quality user experiences for a major web-based project.
The User Experience Lead will report directly to the User Experience Design Manager in the Ann Arbor, MI office. This is a full-time contract position with an anticipated end date of December 31, 2010.
ITHAKA is a not-for-profit organization dedicated to helping the academic community use digital technology to preserve the scholarly record and to advance research and teaching in sustainable ways. ITHAKA provides innovative services that benefit higher education including JSTOR, Portico, and Ithaka S+R. ITHAKA is headquartered in New York, NY with additional offices in Ann Arbor, MI and Princeton, NJ.
Position Duties and Responsibilities
The User Experience Lead’s responsibilities may include, but will not be limited to the following:
- Executing user-centered design techniques in support of an agile development team
- Designing and executing usability studies, user research, and other data-gathering activities
- Creating user experience deliverables, such as personas, video reports, and written recommendations
- Creating mock-ups, wireframes, storyboards in support of development activities
- Documenting system use and design rationale
- Working with software developers, web developers, and quality assurance professionals to keep sprints focused and on time
- Participate in sprint planning and represent the user experience in a product team
- Working with external clients, product managers, and business stakeholders to ensure timely delivery of a quality product
- Coordinating user experience activities and working with other UXD team members to ensure team efficiency and effectiveness
Required Qualifications
- Five years of experience in the field
- Excellent verbal and written communication skills
- Understanding of advanced usability standards, concepts, and methodologies
- Strong decision-making skills
- Ability to function successfully in a collaborative, cross-functional team environment
- Demonstrated proficiency with a wide range of computer platforms, Internet tools and presentation and design software
- Strong presentation skills
- Ability to work with business stakeholders
- Technical aptitude with penchant for learning
- Ability to work independently with a high level of self-direction
- Strong organizational skills and the ability to meet deadlines
- Ability to prioritize work with great efficiency and attention to detail
- Ability to analyze processes for inefficiencies and suggest improvements to workflow
- Enthusiasm and investment in the User Experience profession
Desired Qualifications
- Bachelor’s or Master’s degree
- Data analysis experience and statistical analysis skills
- Knowledge of web accessibility standards
- Experience in a agile software development environment
- Experience with Quality Assurance or Quality Control practices
- Leadership/management experience
Qualified candidates should submit a resume, cover letter and salary requirements to: .
We will consider each response carefully, but only contact those individuals we feel are most qualified for the position. ITHAKA is an equal opportunity/affirmative action employer.
Lead user experience engineer – Thomson Reuters
Lead user experience engineer to significantly contribute to the ideation and creation of highly usable and useful healthcare applications. These web-based solutions serve the hospital and payer markets and involve clinical workflow, search/Information display, reporting, visual information display, analytics, and complex user interaction and include mobile (Palm, Windows, Blackberry, iPhone, and Android) platforms. The UX engineer must apply appropriate methodologies and techniques in user research, information architecture, interaction design, visual information design, and prototyping to produce usable and effective products. This associate advocates and represents the customer in business strategy, conceptualization, and development phases of a project. He/she collects and interprets complex customer and user research findings and designs effective and elegant user experiences. He/she also influences the product development process to effectively integrate user-centered design.
Develop a deep understanding of customers’ business and individual needs by planning and executing user and ethnographic research activities including contextual inquiries, interviews, focus groups, heuristic reviews, surveys, etc. Develops conceptual models and user personas. Work with customers and other subject matter experts to identify and validate business requirements and translate those into highly useful and usable designs. Work with developers, product managers, business analysts, and QA, to create visually appealing, highly usable, and intuitive web interfaces in an Agile environment. Communicate your ideas using prototypes, wireframes, interactive mockups. Define and document user interface design specifications that include system process flows and business logic resulting from user interactions. Articulate the pros and cons of designs and support choices with clear, detailed evidence and rationale for decisions. Champion user needs while understanding the balance of user experience, business case, technical constraints, and time-to-release, and make tradeoffs when appropriate. Conduct usability testing and validation.
Some travel is required (10%) to visit customer sites, tradeshow/conferences, and development teams.
Master’s degree in Human Computer Interaction, Human Factors, Usability Engineering or related field.
10 years related experience in a mature software development organization. Thorough knowledge and significant experience with user-centered design practices. Expertise in user research methodologies, application of visual information design techniques, and an understanding of 508 and I18N requirements. Experience with prototyping tools (e.g., Visio, Photoshop, Illustrator, Fireworks, HTML, CSS). Understanding of the technical possibilities and limitations of HTML, CSS, Ajax, Javascript, and Flash. Appreciation and commitment to incorporate high level of visual design Strong analytical skills and attention to detail. Excellent communication and presentation skills, and ability to consistently deliver on schedule. Ability to work independently, work on multiple projects at once, and handle shifting priorities. Self-starter with strong project management skills.
Experience with Agile software development practices. Healthcare domain experience (clinical workflow, hospital management/operations, and/or healthplan analytical applications). Mobile user interface design experience. Formal visual design training.
CPHF/CPE a plus.
Thomson Reuters employees take pride in providing our customers around the world with information that is timely, accurate, unbiased and trusted. We have a profound respect for the professions and customers we serve and define our success in terms of their success. Our work environment is dynamic, innovative and entrepreneurial. We have a result-oriented culture that demands excellence, agility, and the desire to move quickly and precisely to seize opportunities. Our environment is both challenging and supportive – we give employees the opportunity to develop their skills and do their best work.
http://careers.thomsonreuters.com/
PRO00002744
Thomson Reuters values diversity of culture and thought and seeks talented, qualified employees in all its operations around the world regardless of race, gender, national origin, religion, sexual orientation, disability, age or any other protected classification under country or local law.
Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer.
According to the U.S. Citizenship and Immigration Services (USCIS), the H-1B visa cap has been met for the fiscal year 2010 (October 1, 2009-September 30, 2010.)
Information Architect (Dallas, Texas)
Information Architect
Dallas, Texas
American Heart Association
Candidate will have 3+ years experience as an information architect with strong experience in:
- Website migrations
- Website layouts / content management
- Persona-based Selling
- Creating user flows
- Content inventory
- Building design sitemaps and building personas
Prefer a member of MIAA or organizations / certifications.
Client is moving to a new website and looking to bring in someone to help with content management and creation of a persona-based selling layout of content.
If interested, please contact:
Pamela F Chapman
Senior IT Recruiter
Technisource
A Subsidiary of Spherion
3011 Internet Blvd. # 300 Frisco, Texas 75034
Phone: 972/448-7032
Fax: 972/980-6222
Usability Analyst – Detroit Metro Area
Job Description:
Develop user interface wireframe specifications, perform software usability evaluations, and create written recommendations. Support/perform usability tests.
Skills Required:
6+ years overall IT experience that includes:
3+ years experience with wireframe specifications, software usability evaluations.
2+ years focus group facilitation.
2+ years graphic design, CSS, XHTML. 2+ years Web development experience (html/cgi/scripting.
Excellent written and verbal communication skills. Preferred
- Masters Degree in Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics
Skills Preferred:
Applicants should demonstrate a passion for usability and be familiar with multiple authors/principles on the subject.
Education Required:
Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics
Additional Information :
Familiarity with project plans We are looking for degreed usability specialist with formal usability experience. We are not looking for web designers who have applied usability as part of their web design work.
If interested, send resume and contact:
Susan Deutsch
Technical Recruiter
586-649-7656
Fast Switch, Ltd. Is a 13-year-old IT Consulting company with offices in Detroit, MI and Columbus, OH and doing business in almost half the states in the union. We’re a financially strong, privately-held company that is 100% consultant and client focused. You are our most important asset!
We’ve differentiated ourselves by being creative, flexible, and fast. Throw out everything you’ve heard, seen, or felt about every other IT Consulting company. We’re different. Our consultants and clients tell us so, and it’s our great people who make the difference! We do unique things, and we do them for Fortune 10 companies, Inc. 500 companies, and technology start-ups. We also have a strong belief in giving back to the communities we serve.
Our benefits are second to none and thanks to our flexible benefits options you can choose just the benefits that you need or want, options include:
• Medical and Dental (Fast Switch pays 85% of premium)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
• Training
• Education Reimbursement
Plus, we have a lucrative employee referral program and an employee recognition culture.
We have won the Columbus Business First “Fast 50” award 4 times in the last 5 years because of our strong growth which translates into more and better opportunities for our consulting staff members.
If interested, send resume and contact:
Susan Deutsch
Technical Recruiter
586-649-7656
To view all of our open positions, please go to: www.fastswitch.com and navigate to our “Careers” page, or get there directly at: http://tinyurl.com/cmjkmb
You can also follow us on Twitter at: www.twitter.com/fastswitch
And you can become a fan of Fast Switch on Facebook at: http://tinyurl.com/y9y3gdp
User Experience Group Manager
My client in Ann Arbor is the leader in online retail. Arguably, the creator of online retail really! They are seeking a User Experience Group Manager to lead and manage 5 talented IA’s as well as participate in creating UX Designs.
As a manager, you will lead, coach, mentor, participate in sales efforts, be a thought leader and produce initiative deliverables, white papers etc and more.
As a leader of UX, you will lead projects, analyze customers, conduct research, and create strategy and deliverables that execute on that strategy and more.
You have a passion for UX design and experience leading teams as well as being in front of the client and championing the user experience. On a scale of 1-10 in Visio you are an 11, and of course, when you need to go the extra mile to get the job done, it’s a no brainer.
Contact:
Laura Hunter
Vivid Resources
[email protected]
office-424-237-2602
cell-559-303-9018
[email protected]
www.vividresources.com
Usability Professional, Ford
Develop user interface wireframe specifications, perform software usability evaluations, and create written recommendations. Support/perform usability tests.
Skills Required:
6+ years overall IT experience that includes:
- 3+ years experience with wireframe specifications, software usability evaluations. 2+ years focus group facilitation.
- 2+ years graphic design, CSS, XHTML. 2+ years Web development experience (html/cgi/scripting.
- Excellent written and verbal communication skills.
- Required – Masters Degree in Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics
Skills Preferred:
Applicants should demonstrate a passion for usability and be familiar with multiple authors/principles on the subject.
Experience Required:
6+ years overall IT experience that includes:
- 3+ years experience with wireframe specifications, software usability evaluations.
- 2+ years focus group facilitation. 2+ years graphic design, CSS, XHTML.
- 2+ years Web development experience (html/cgi/scripting. Excellent written and verbal communication skills.
- Required – Masters Degree in Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics
Experience Preferred:
Applicants should demonstrate a passion for usability and be familiar with multiple authors/principles on the subject.
Education Required:
Masters Degree together with the strong formal usability experience Human-Computer Interaction, Cognitive Psychology, Human Factors/Ergonomics
Location:
Dearborn, Michigan
Contact
Michael Shaw
Ajilon Consulting
3000 Town Center Drive
Suite 2600 (26th floor)
Southfield, MI 48075
248-447-0241 (office)
Graphic Designer with UI experience, Ford
In the field of IT, Graphic Designers apply their expertise in the area of User Interface design. Graphic designers for IT combine graphic design and IT skills to create elements of application user interfaces, as well as to fully design, develop, deploy, and maintain web sites and web applications. Designs must be aesthetically and functionally appropriate per the customer’s requests. Designers may design new visual design elements and/or re-design existing elements, including interface, layout, etc. per customer requirements. Designers work with team members to ensure that the graphics and programming aspects are consistent. Designers must be able to work with other team members . project managers, customers, programmers, and Subject Matter Experts throughout the life cycle of the project. IT Graphic Designer tasks also include the following:
- Responsible for the creative and final execution of graphic design in user interface development
- Create intranet, extranet, and application designs for employee, dealer, fleet, and consumer audiences
- Code dynamic behavior components for web applications using JavaScript and following proper change management processes.
- Work with Usability team and lab to ensure user needs and usability principles are met
- Understand and use principles of brand identity and graphic standards
Skills Required:
- Bachelor’s degree in Fine Arts, Graphic Design, or Communication Design required
- 6+ Years overall IT experience that will specifically include:
- 3+ years with web graphics design and user interface development.
- Strong demonstrated knowledge of how to apply graphical concepts to an internal and external layout in a web environment.
- Candidates will be required to prepare and bring a portfolio (or list of URLs) to interview.
- 3+ years experience working with HTML, CSS, and JavaScript. Expert skill level required.
- 3+ years experience with Adobe Tools (especially Photoshop and Dreamweaver).
- Candidate must have a strong knowledge of how to apply graphical concepts to an internal and external layout in a web environment as demonstrated in the candidate’s portfolio.
- Required Skills include Adobe tool suite, AJAX, XHTML, CSS, and JavaScript.
- Expert level experience with JavaScript is absolutely required. Ability to code object oriented JavaScript to provide for dynamic behavior within the user interface with an understanding of the server behavior relating to AJAX. Coding must follow proper change management, verification, and version control processes. Familiarity with open source JavaScript libraries is a plus.
- Possess excellent oral and written communication skills, as well as facilitation and presentation skills, and engaging presentation style.
- Ability to work as a team member, as well as independently, in a changing environment and managing multiple priorities.
- Ability to establish and maintain cooperative and effective working relationships with application implementation teams, IT project teams, business customers, and end users.
- Ability to deliver work within deadlines.
Skills Preferred:
SharePoint Designer experience. Accessibility and/or Usability experience
Experience Required:
Education Required:
Bachelor’s degree in Fine Arts, Graphic Design, or Communication Design required.
Additional Information:
Candidates will be required to prepare and bring a portfolio (or list of URLs) to interview.
Location:
Dearborn, Michigan
Contact
Michael Shaw
Ajilon Consulting
3000 Town Center Drive
Suite 2600 (26th floor)
Southfield, MI 48075
248-447-0241 (office)
Human Factors Scientist
Job Description:
Our client, a world leader in the development and design of medical devices with headquarters in
Minneapolis, Minnesota, has retained our firm for recruiting another Human Factors Scientist to a growing team instrumental in developing a “game changing” structural heart device for commercialization in the United States.
This role is for a senior level contributor on an early stage product line with emphasis on consumable product development. We are seeking a creative, classically trained Human Factors Engineer who will be an integral part of the entire product life cycle.
With an emphasis on more mechanically (versus software) oriented product design, you’ll have the opportunity to work across the organization and interventional cardiology community to conduct customer and user needs identification and requirements, development of products for intended use, user and workplace profiles and usage scenarios. Issues relating to FMEA guidelines surrounding
task analysis, user error analysis, usability requirements, specifications and usability testing are all critical components to this role.
Heavy collaboration with mechanical and systems engineering that result in physical models and prototypes and product graphics that provide a clear picture of usability will be utilized directly in clinical study protocols and outcomes analysis in the field.
Great products don’t come from one person – they come from the collaborative generation of designs, then are tested using established HF guidelines and rigor.
Day to day activities relate directly to ideation, usability testing, usability metrics, along with
other standard design oriented HF principles.
This role is not for the academician or researcher who’s emphasis has been on determining efficacy; rather, on the design of life enhancing and life saving critical products for real people.
Requirements for this role include:
- Solid understanding of the theories, principles and data associated with human performance
capabilities and limitations (perceptual, cognitive, motor, bio-mechanical and anthropometric) and the ability to apply this knowledge to the design, definition, evaluation and use of medical device products -
functions - Understanding of clinical/technical applications of cardiovascular products and human anatomy
- Extensive experience conducting use-related risk management analysis techniques
- Extensive knowledge of, and experience applying, principles of good ergonomic design
- Demonstrated ability to integrate creative skills with innovative problem solving techniques
to develop high quality design concepts. - 5-9 years of relevant Human Factors Engineering design and evaluation experience of medical,
military, aerospace or automotive products and systems.
Contact:
Claudia J. Samuelson
Recruiter
Samuelson Resource Group, Inc.
Office: 612-721-2020
Cell: 612-817-2355
Web Application Developer
Job Description:
- Responsible for implementation of the presentation tier of complex web applications.
- Collaborates with the creative team and back-end developers to translate visual designs, user experience flows and content into functional and engaging interfaces for client projects.
- Contribute to the creative process by determining browser or other client side technology recommendations and guidelines.
- Develops and tests client side interface implementations and tests these implementations for conformance to creative and development specifications.
- Expert in site architecture and content management ensuring that the client experience of the final product is truly exceptional.
- Will be part of (and sometimes help lead) a cross capability team, working with both internal peers and client peers in determining best approaches to visual design and implementation.
Requirements:
3+ yrs overall experience preferred including:
- 3+ yrs in web development and presentation layer design and coding within a cross disciplinary environment.
- Bachelor’s degree preferred, or equivalent work experience.
Contact:
Jaime Blossom Benzin
Recruiter
OtterBase, Inc.
T 616-451-2775
www.otterbase.com
User Experience Manager
Primary responsibilities:
Job objective: You will collaborate with Gale’s product/solutions strategists, as well as a variety of stakeholders, to create a new generation of online products that are more valuable because they are more *necessary*: to solve problems critical to success in school and academic settings, as well as in daily life. These product/solutions may be found on the open web and/or sold into Gale’s traditional library markets but will command funding beyond the traditional budget sources because they exceed expectations in supporting users’ needs.
Detailed description and application information at:
gale.com/careers