Jobs in Usability

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MIUPA is dedicated to fostering networking and job matches for the user experience community. If you are interested in posting a job, send a brief description in an email to .

User Experience Specialist

ProQuest, Ann Arbor, Michigan

ProQuest is the acknowledged leader in bringing web-based research tools to libraries and educators around the world. We are looking for a User Experience Specialist to design and manage interfaces to help people use Internet-based research applications easily and effectively. This position entails performing user research and analysis, creating interface designs, rendering HTML prototypes, performing usability testing, and writing functional specification documents. As a member of a product development team, you will work closely with internal publishing staff to satisfy their product and business objectives, and with the software development staffs to convey requirements, understand and work within technical constraints, and optimize the efficiency of design implementations.

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User Interface Design Lead


As the CIG User Experience Design Lead, you will establish, plan and implement and manage the user interface design for projects, GUI prototypes, and HTML page design. You will work with the product development team to design online user experiences for the Web sites. The Design Lead will assess customer impacts, create solutions, and ensure coordination and communication of impacts to key stakeholders. You will interface with internal and external vendors, and Systems departments, and will be responsible for detailed documentation and regular status reporting.

The Design Lead will manage a team performing User Interface Design and Information Architecture tasks as well as perform those tasks. The Design Lead must have the prerequisite user interface design and management experience with deep skills with Usability best practices, Information Architecture, and User Interface Design. Strong communication skills are required as well as the ability to multi-task and drive and advise towards decisions. Strong experience with Design and Project Management PC applications required.

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3 Positions - Information Architecture and Design

Walt Disney Parks and Resorts Online

Walt Disney Parks and Resorts Online is seeking creative internet professionals to fill key management positions. All positions are located in Los Angeles, CA (relocation provided). Positions enjoy competitive compensation, generous benefits, career growth and an opportunity to work in a dynamic culture that values creativity, innovation and even a dash of magic.
For more information about the positions available, refer to the descriptions below.

Manager, Information Architecture

Manager, Flash Design

Manager, Web Design

Prateek Sarkar
Director, Creative Services

Information Architect (contract-to-hire)

An Xede client located in Dearborn, MI

An Xede client located in Dearborn, MI is currently searching for an Information Architect for a Contract to Hire opportunity.

The Information Architect’s primary responsibility is to translate user needs into comprehensive online experiences. The design of the experience is rooted in site analysis, information design, usability principles, and customer research.

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Information Architect - Team Detroit

Team Detroit

The Information Architect’s primary responsibility is to translate user needs into comprehensive on-line experiences. The design of the experience is rooted in site analysis, information design, usability principles, and customer research.

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Usability Auditor

ForeSee Results Inc, Ann Arbor, Michigan

ForeSee Results Inc is a top-rated web satisfaction management company. We utilize the methodology of the most respected, credible and well-known measure of customer satisfaction in the country, the American Customer Satisfaction Index (ACSI), to link customer satisfaction to measurable business results.

We are currently seeking a Usability Auditor to conduct usability audit reviews aimed at improving the interface of websites to enhance the user experience. The Usability Auditor participates in all phases of the usability audit review delivery process—from conducting in-depth usability audits to delivering results verbally and in written format to the client. Specialized training will be provided by ForeSee Results.

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Information Architect and Experience Planner

Campbell-Ewald, Warren, MI

Creates branded, interactive user experiences such as websites and applications for Campbell-Ewald clients. The Experience Planner helps define and lead the strategic and creative vision; owns the information architecture, navigation, interaction and user experience; researches and defines user needs, business goals and requirements; and coordinates with the art director, technical lead and account manger to inform visual design and facilitate build.

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Bank of America Interaction Designer, Content Manager, and Usability Engineer Positions

Charlotte, Boston or Wilmington Delaware

  • Interaction Designer-Bank of America’s eCommerce/ATM team is seeking an experienced interaction designer to lead user-centered design processes to ensure that web-based products, applications, and marketing pages are easy to use and help customers fulfill their goals.
  • Content Manager-The Content Manager will play a very key role on the eCommerce User-Centered Design and Research (UCD&R) team. This team’s mission is to create innovative, industry-leading, electronic channel experiences that exceed customer expectations and enable partner success. To fulfill its mission, one of UCD&R’s primary functions is to ensure rapid publishing of site content. The Content Manager will be responsible for creating, publishing, and maintaining content throughout eCommerce using the Content Management System. The person in this role will also function as a technical business analyst and subject matter expert for all content management initiatives.
  • Usability Engineer-Bank of America’s e-Commerce/ATM team is seeking an experienced Usability Engineer to assist in the planning and execution of usability-related activities for e-Commerce initiatives related to Responsibilities are similar to those of the Communications Manager II. Lead a team or project that is accountable for the successful design, delivery, financial management, communication and/or administration of a company wide communication program. Communications maybe in the form of electronics, print, face-to-face, video or writing. Responsibilities also include the program’s design and production and distribution. May have responsibility to manage, train and develop associates.

Contact for all the 3 positions mentioned above:
Brian Ecelbarger
VP; Corporate Recruiter
Bank of America
Global Consumer & Small Business Banking
eCommerce/ATM Staffing
704.683.6287 Office Phone
704.683.8179 Fax
[email protected]

Senior User Experience Research Consultant

Tec-Ed, Ann Arbor, Michigan

Tec-Ed is looking for a Senior User Experience Research Consultant.

  • Contact name:
  • Company name: Tec-Ed, Inc.
  • Address: 4300 Varsity Drive, Ste A, Ann Arbor, MI 48108
  • Phone and fax number: 734-995-1010, 734-973-8025
  • E-mail address and company URL (optional): [email protected] and
  • Position title: Senior User Experience Research Consultant
  • Type of position (e.g., permanent, contract, freelance, full-time or part-time): full-time
  • Length of position (for contract and freelance positions only): permanent
    Job location (e.g., Farmington Hills, Livonia, Ann Arbor): Ann Arbor, MI or San Francisco Bay Area

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Usability and Design Engineers - Dedicated Technologies

Columbus, Ohio

Dedicated Technologies, Inc. is an Information Technology consulting firm based in Columbus, OH. Our continued growth has led to several openings for Information Technology Usability Engineers/Specialists to join our team. Relocation: All qualified candidates must be willing and able to relocate to Columbus, OH. TRAVEL MAY BE REQUIRED. The selected candidates will work in a fast-paced environment for a Fortune 100 company. The candidates will work with team members to define user-centered design methodology, guidelines, and deliverables within the overall application development methodology that our client has in place. The Usability Engineers will work through the entire development lifecycle with the goal of creating the most usable enterprise wide applications possible. They will make marketing contacts, conduct requirements analysis, and interact with development teams to understand user needs as well as create a User Interface that meets the requirements. Deliverables can include plans, sketches, conceptual and detailed user interaction specifications, and usability evaluations/tests.

The link to the detailed job description is: